與今日招聘企業(yè)隨時(shí)溝通
與今日招聘企業(yè)隨時(shí)溝通
崗位職責(zé):
1. Set up close relationships with customers, focus on improving customer satisfaction;
2. Responsible for developing solutions for customers’ own installed base to increase order intake and for planning, preparing and implementing technical measures;
3. Working on customer projects such as modernization, consulting, spare parts and service support etc. and promote the establishment and maintenance of customer contacts through regular customer visits. In addition, to provide after sales support during life cycle of equipment;
4. Advise of any anticipated project risks on all orders, submit written sales forecast on a regular basis, as well as lost order reports;
5. Responsible for quotation and order preparation;
6. Inter-company cooperation within different CoC’s and departments;
7. Continually attention to markets and industry regulation, assist with marketing to provide input for machine improvements and future service product developments.
1. 建立緊密的客戶關(guān)系,提高客戶滿意度;
2. 基于銷售業(yè)績(jī)?cè)鲩L(zhǎng)的目標(biāo),根據(jù)客戶設(shè)備情況規(guī)劃、開發(fā)并提供可行性技術(shù)方案;
3. 通過定期拜訪客戶,處理客戶項(xiàng)目如設(shè)備升級(jí)、技術(shù)咨詢和備件服務(wù)項(xiàng)目等,推廣和簽訂設(shè)備維護(hù)保養(yǎng)協(xié)議,為設(shè)備提供生命周期內(nèi)的售后服務(wù)解決方案;
4. 了解并積極協(xié)調(diào)、處理客戶投訴;
5. 匯報(bào)項(xiàng)目風(fēng)險(xiǎn)并提出建議,定期提交業(yè)務(wù)預(yù)測(cè)及流失訂單情況分析;
6. 負(fù)責(zé)報(bào)價(jià)和合同的簽訂;
7. 跨部門、PA各工廠協(xié)調(diào)合作;
8. 關(guān)注市場(chǎng)、行業(yè)法規(guī)變化,持續(xù)收集市場(chǎng)需求并協(xié)同市場(chǎng)部完成現(xiàn)有售后服務(wù)產(chǎn)品線的更新和開發(fā);
任職資格:
? 本科學(xué)歷,技術(shù)背景;
? 3年以上備件或者改造項(xiàng)目銷售經(jīng)驗(yàn);
? 良好的溝通談判能力;
? 英語(yǔ)讀寫ok
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